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NinjaOps - ML-Powered Incident Management

Dassault Systèmes

Duration: Oct 2022 – Present

Overview

An intelligent incident management platform powered by transformer-based ML models that automatically detects, classifies, and remedies infrastructure issues with minimal human intervention.

Key Achievements

• Earned top performance ratings for 3 consecutive years by leading NinjaOps, an ML-powered self-healing incident platform that reduced manual intervention by 95%
• Received the 'Out of the Box Thinker' medal for re-architecting the platform to scale, resulting in ~40% accuracy improvement
• Nominated for the Genius Award for developing an ML-based system that automated problem tagging and real-time report generation, cutting manual effort by 60–70%
• Delivered 20× improvement in automated incident recovery by optimising training data structures and automating data attachment, cutting resolution time from hours to seconds
• Designed escalation and outage notification workflows to alert service owners and impacted users in real-time using decision management system and flapping-alert detection
• Improved query performance by 3–5× through schema optimisation and indexing, reducing DB load by 50%
• Migrated SQL procedures to Python services, reducing duplicate logic by 50% and enabling real-time execution
• Converted batch jobs into reusable Flask REST APIs for improved scalability and maintainability
• Implemented monitoring and auto-restart mechanisms, achieving 100% service uptime with zero critical production incidents
• Migrated infrastructure from CentOS to Red Hat and optimised deployment process; received the Collaborator Award

Technologies Used

EDS Analytics - Business Intelligence Platform

TCS Jaguar Land Rover BI Unit

Duration: Oct 2020 – Jan 2022

Overview

Enterprise-scale Business Intelligence platform for processing complex automotive datasets, automating data workflows, and generating actionable insights for decision-making.

Key Achievements

• Automated complex file processing saving 15-20 minutes per file
• Written Google BigQuery's views and schedule queries which has enhanced performance by more than 90%.
• Improved the Google Cloud function's performance, which resulted in a cost reduction of 20%.
• Provided training sessions to team members.

Technologies Used

EduBrite LMS - Learning Management System

EduBrite Systems (Acquired by LinkedIn)

Duration: Jan – Oct 2022

Overview

EduBrite is a learning management platform for professional training institutes and enterprises. In October 2022, it was acquired by LinkedIn.

Key Achievements

• Worked on EduBrite’s core product to create web pages, removed bugs and improved the system to work efficiently.
• Improved performance and stability of the EduBrite LMS by fixing backend inefficiencies and frontend bugs.
• Built and enhanced core product features, including user-facing web pages and backend services.
• Reduced production issues by identifying and resolving critical bugs.
• Helped scale the platform used by training institutes and businesses.

Technologies Used

UNESCO Competition Portal

Pravara Infotech

Duration: Sept 2019 – Oct 2020

Overview

Online competition platform to conduct competitions.

Key Achievements

• Seamless payment gateway integration for online registrations
• Certificate generation and management system
• Admin dashboard for competition management and analytics
• Real-time leaderboard and result management
• Automated email notifications and reporting
• Domain and hosting configurations

Technologies Used

KharediKhat - Legal Document Automation

Pravara Infotech

Duration: Sept 2019 – Oct 2020

Overview

Automated backend system that generates complex legal documents based on user inputs, significantly reducing manual document creation time and errors.

Key Achievements

• Automated generation of complex legal documents for 20+ legal categories
• Dynamic template system that adapts to various document types and user inputs
• Integration with third-party APIs for data validation and enrichment
• Scalable architecture to handle increasing document generation demands
• Implemented user authentication and role-based access control for secure document management
• Automated email delivery of generated documents to clients and stakeholders
• User-friendly interface for non-technical users

Technologies Used

E-War Against COVID-19 Hackathon Winner

Hackathon 2020

Achievement: 1st Place

Overview

End-to-end solution developed under strict time constraints, focusing on data-driven decision support and automation to combat COVID-19 challenges.

Key Features

• Predictive modeling for message validation and filtering
• Automated reporting system for stakeholders
• User authentication and role-based access control system
• Admin panel for managing users and content
• Multi language support
• Integration with public health APIs
• Mobile-responsive interface for accessibility

Technologies Used

Indian Alternatives App - Mini Project

Personal Project

Overview

An Android application that helps users discover the best Indian alternatives to popular international apps, promoting local software and supporting Indian developers.

Key Features

• Comprehensive database of Indian app alternatives
• Detect and recommend Indian alternatives to international apps
• Log request for missing Indian alternatives
• Control panel for managing app data
• User-friendly interface for easy app discovery
• Categories for different types of applications
• Direct links to Play Store for downloads
• Published APP on Google Play Store

Technologies Used

UAV Network System - BE Project

Bachelor's Engineering Final Year Project

Overview

A comprehensive unmanned aerial vehicle network system designed for crime prevention and providing early backup support. The system integrates aerial surveillance with ground-based management for enhanced security operations.

Key Responsibilities

• Implemented face detection system using OpenCV for real-time identification
• Developed management system using PHP, HTML, CSS, JS and MySQL
• Created PHP REST APIs for system communication
• Worked on Android App for mobile access and control

Technologies Used

Ekvira - Household Business Platform

Mobile Application Project

Duration: Nov 2019 – Dec 2019

Overview

Project by Ekvira Foundation, Sangamner. An Android application that provides a comprehensive platform for household businesses, connecting local service providers with customers in their community.

Key Features

• User-friendly interface for service providers and customers
• Local business listings and service discovery
• Booking and scheduling system
• Customer reviews and ratings
• Secure payment integration
• Published APP on Google Play Store

Technologies Used

Youth Celebration - SSY Platform

Volunteering Project

Duration: Feb 2021 – Present

Overview

A web development project for SSY Youth Celebration, a program arranged under Siddha Samadhi Yoga (SSY) focused on meditation courses and lifestyle development for youth.

Key Contributions

• Developed a website and backend management system for the organization
• Handled social media accounts and managed all marketing-related activities
• Designed banners, flex materials, gift cards and edited videos
• Managed digital presence and community engagement initiatives

Technologies & Skills